Part Time Community Assistant

Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US.

Asset Living believes in a culture of unity and opportunity where every voice is heard and every individual has the chance to grow as the company grows. Asset Living is recognized as one of the nation’s Best and Brightest Places to Work and is ranked in the NMHC top 50 professionals. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).

The Community Assistant is responsible for all aspects of leasing, marketing, and maintaining positive resident relations of a property.

• Property Leasing and Administration
• Regular/daily onsite attendance is required
• Effectively show, lease, and move in prospective residents; greet, qualify, tour community, and sign a lease
• Conduct all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow-up
• Complete all leasing paperwork needed prior to move-in
• Assist with lease audits, walking units, and turn process
• Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed leasing goals
• Perform various administrative tasks as needed
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Assist in developing and implementing resident retention programs (e.g., resident functions, special promotions, monthly newsletter)
• Contribute to the general upkeep and cleaning of office, common areas, and model
• Marketing & Outreach:
  Assist in implementing annual marketing plan outreach
• Review and assist in completing market surveys/analysis on a continual basis to generate ideas and formulate plans
• Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report
• Customer & Resident Relations:
  Manage excellent customer service and monitor service request turnaround and responsiveness
• Project a favorable image of the community to achieve property objectives and public recognition
• Ensure consistency in dealing with residents on all matters
• Enforce policies of the community as directed by the immediate supervisor

• High School Diploma or Equivalent
• Ability to understand and perform all on-site software functions; basic computer skills required
• Must have basic knowledge of Fair Housing Laws and OSHA requirements

• While performing the duties of this job, the employee is regularly required to stand, use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.
• The physical demands described are representative of those that must be met to successfully perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary Range: $12.50 per hour to $14 per hour

At Asset Living, a variety of factors are considered in making compensation decisions, including skill set, background and training, certifications, and total rewards package (benefits, 401K with employer matching, and incentive bonuses where applicable). Full-time employees also receive paid sick days and company holidays.

This job description should not be considered all-inclusive. It is merely a guide of expected duties and may be modified at any time.

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