Cookie Crew

Located at 2905 Howard Street Kalamazoo, MI 49006
, as a member of our Cookie Crew, you'll be the ultimate Insomniac. You'll be the first point of contact for our customers and get to bake our delicious cookies!

• Flexible part-time work schedules
• Free cookies & Employee Discount
• Paid Time Off
• Pet insurance for your furry loved ones
• Excellent training
• Job stability with a rapidly growing and reputable company
• Growth and promotion opportunities
• Fun, exciting team environment

• Greet guests promptly and take their orders according to procedure
• Help customers understand menu items, answer questions, and confirm orders for accuracy
• Provide a warm experience with a smile in person and over the phone
• Bake cookies to perfection and serve with ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately
• Maintain cleanliness and sanitation of the bakery

• Customer service experience (preferred)
• Personable, genuine, outgoing demeanor
• Ambitious and motivated
• Strong communication and organizational skills
• Must be 18 years or older
• Availability to work nights, weekends, and holidays
• Legal eligibility to work in the United States

Insomnia Cookies was founded in a college dorm by Seth Berkowitz. Today, with over 300 stores worldwide, we are known for our warm, delicious cookies delivered day and night. Our innovative bakery and delivery concept has made us a cult favorite among cookie lovers. Join us as we continue to revolutionize the cookie game!

Apply now to become part of our team!