Retail Sales Associate

Job Title: Retail Sales Associate

Department: Retail

Job Classification: Non-Exempt

Reports To: Retail Supervisor

Minimum: $13.73 | Midpoint: $15.50 | Maximum: $18.50

At MRC Industries, we offer a dynamic work environment that fosters innovation, values diversity, and promotes professional growth. We are dedicated to empowering individuals with disabilities through meaningful employment and community engagement. Join a team committed to fostering inclusivity and making a positive impact on people’s lives.

Provides customer service, merchandising, and assistance with daily operations of our art Works Studio and Gallery. art Works, part of MRC's skill building program, sells artwork and related items created by adults with disabilities who are participants of our programming. The ideal candidate will act as a key holder, opening and closing the store, and staff events including Artisan Markets, Night Markets, Friday night Art Hop, and other community events as required.

• Promotion of a positive work environment.
• Keyholder functions include closing registers, counting funds, and locking/unlocking doors.
• Availability will include varied weekly shifts, including weekend, closing, and peak hour shifts.
• Completes other miscellaneous duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• An outgoing personality with exceptional customer service skills.
• The ability to self‑manage and be an active part of a team in a demanding environment.
• Eagerness and willingness to be an ambassador for the store.
• Ability to suggestive sell; driving sales and customer knowledge of our purpose and the people we serve.
• Openness to feedback and the ability to act on it.
• Excellent interpersonal communication skills sufficient to interact positively with staff, clients, and our community.
• A willingness to learn and adapt; is flexible to change and open to trying new ways of doing things.
• Analytical skills sufficient to note errors and exceptions and judgment to handle accordingly.
• Excellent organizational and multi‑tasking skills required.
• Ability to maintain confidentiality of all clients we serve.
• Criminal records, driving, and recipient rights screening required.
• Valid Michigan driver's license, good driving record, and the availability of a licensed, insured vehicle for use on the job required.

• Minimum of a high school diploma or equivalent.
• 2–3 years’ experience within a retail or customer service environment preferred.

• Ability to operate a computer keyboard at acceptable levels of quality and speed and other general office equipment as needed to perform the essential duties of the job.
• Physical ability to work standing for prolonged periods of time.
• Ability to stand, walk, lift heavy items, and work with other team members to provide excellent customer service.
• May occasionally require lifting up to 35 pounds.

• Retail environment with noise from telephones, computers, customers, staff, and client interactions.
• May be exposed to blood borne pathogens, infectious diseases, and parasites.

At MRC, we value diversity and are committed to fostering a workplace where all employees feel respected, supported, and empowered. Individuals are recruited, hired, and promoted based solely on relevant job‑related criteria and without regard to age, color, race, national origin, ancestry, religion, creed, sex, sexual orientation, gender, gender identity or expression, pregnancy or related conditions, marital or familial status, disability, genetic information, veteran or military status, immigration or citizenship status (as permitted by law), caste, or any other status protected by applicable law.

EOE.

We welcome applicants from every background. Veterans and individuals with disabilities are strongly encouraged to apply. Requests for accommodations in the application process are welcomed and can be directed to Human Resources.