E-Commerce Specialist

Goodwill Industries of Southwestern Michigan

E-Commerce Specialist

In-Person Position

WHY WORK FOR GOODWILL?

Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI) gives you the opportunity to make a difference in your local community while building your professional skills. Goodwill SWMI is a complex enterprise offering a wide range of career opportunities. Our organization rewards creativity and innovation, while offering competitive pay and a comprehensive benefits package. Our team members enjoy a unique work environment that is professional, fast paced and fulfilling.

Goodwill SWMI is a 501(c)(3) nonprofit organization headquartered in Kalamazoo, Michigan. Our nearly 300 dedicated team members help achieve our mission of improving the community by providing employment, education, training and support services tailored to individual needs across a six county territory. At Goodwill SWMI, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the communities in which we live.

Goodwill SWMI manages ten retail stores (with attached, attended donation centers and one stand-alone donation center), Contract Manufacturing Operations as well as Custodial & Janitorial business units. These business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources.

Our organization’s values shape our culture and guide our interactions with program participants, customers, community and one another. Our shared commitment to Living the Mission;
Promoting Teamwork;
Driving Collaboration;
Taking Responsibility for our Actions and Behaviors;
Respecting and Appreciating Others is what makes us successful and inspires all that we do.

The primary responsibility of the E-Commerce Specialist is to drive production and sales across various E-Commerce Sales Platforms (Shopgoodwill, Ebay, etc.) to help the Online Store meet sales and profitability goals. They will also assist in the day-to-day operations of said E-Commerce Sales Platforms. The E-Commerce Specialist must model and promote the core values of the agency – People, Positivity, Collaboration and Success.

• Identify appropriate objects to sell online and look for new products and avenues to maximize growth.
• Photograph objects and products in professional ways for online posting.
• Research, price and post objects and products for sale on various E-Commerce Sales Platforms.
• Assist with customer service and inventory management.
• Communicate with other departments and stores to optimize products received for sale.
  
  Perform any additional duties as assigned by management.

• Demonstrates competence in computer use.
• Ability to perform internet searches using a variety of search engines.
• Ability to post items for sale on a variety of E-Commerce Sales Platforms.
• Ability to determine value of objects and products using written and online research.
  
  Demonstrates skill in using digital camera/cell phone/I-Pod.
• Experience working with/knowledge of various technology and/or collectables is preferred.
• The ability to adapt to new ideas.
• Self-driven with a want to achieve/succeed.

High school diploma or GED preferred but not required.

Must be able to lift 35 pounds repeatedly, reaching, bending, twisting; extended periods spent standing.

Must be able to work Monday thru Friday and occasional weekends.

Must pass a pre-employment background check.