Healthcare Security Shift Supervisor - 2nd shift Kalamazoo

Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.

If you're ready for a rewarding new career, join Team Bronson and be part of the experience.

Kalamazoo-601 John St.

-Bronson Methodist Hospital South Campus (South Pavilion)

Healthcare Security Shift Supervisor - 2nd shift (3pm-11pm)- Kalamazoo

The Healthcare Security Supervisor holds the crucial responsibility of overseeing, delegating, and assessing the tasks performed by security officers throughout the healthcare facility. This role may entail specific shift assignments and necessitate flexibility in working hours to accommodate departmental requirements. Additionally, the supervisor may undertake diverse projects, as necessary.

Furthermore, they may assume responsibility for overseeing the management, troubleshooting, assessment, and training associated with security technology systems, if assigned. In their capacity, supervisors lead and train security personnel responsible for monitoring and responding to security breaches and incidents. Regular liaison and coordination with law enforcement and fire department officials are essential, with the provision of emergency aid as required.

• High School Diploma required.
• College Degree in related field preferred.
• 10 Years Security industry experience.
• Five (5) years hospital security/supervision experience preferred. Strong customer service focus and experience.
• De-escalation certifications
• IAHSS certification a plus
• DIE training and support is important.

• Licenses, registrations, and certifications required at time of hire or within a stated period from date of hire by the state and/or agencies responsible for reviewing and approving all or part of the BHG's operation. Preferences are also included and indicated as such.
• Must possess valid and current Chauffer's license or Commercial Driver's License issued by the State of Michigan. New hires must acquire licensure within two weeks of the hire date. Must be insurable through Bronson's carrier.

In the realm of healthcare security, interactions with patients, visitors, volunteers, and staff occur frequently, underscoring the necessity for upholding a professional demeanor while ensuring a secure environment. Supervisors play a pivotal role in maintaining safety and security standards within the healthcare system. Their multifaceted responsibilities encompass:

• Supervision and Evaluation:
  Oversee, assign, and assess the activities of shift personnel, ensuring strict adherence to departmental and organizational policies and procedures of Bronson Healthcare Systems.
• Operational Management:
  Collaborate in establishing and maintaining the department's operational schedules, including planning daily assignments, and conducting briefings for security operations.
• Resource Assessment:
  Evaluate shift personnel and equipment requirements to ensure optimal operational readiness.
• Problem Resolution:
  Monitor shift operations and promptly address any arising issues or concerns, delegating specific tasks to security officers and departmental personnel. Keep the Security Manager informed about potential problems or issues and recommend viable solutions.
• Emergency Response:
  Assume leadership during emergency situations, promptly notifying and involving the appropriate organizational leaders to ensure a coordinated and effective response.
• Personnel Management:
  Participate in the hiring and onboarding processes of new employees, evaluating, counseling, and mentoring shift personnel on their job performance. Conduct periodic…