Traveling Lead Field Technician – Michiana​/South Bend

Traveling Lead Field Technician – Michiana/South Bend

The Traveling Lead Field Technician will lead installation and service of security and building automation systems across the Michiana and South Bend region, reporting to the Engineering & IT department at Knight Watch Inc.

Knight Watch Inc. has served Michigan for over 30 years as a trusted leader in commercial security systems and building automation solutions, partnering with healthcare, educational, and industrial facilities. We deliver end‑to‑end solutions—from design and planning to installation and service—and are expanding our footprint across the Midwest.

• Access Control
• Video Surveillance
• Security Systems
• Fire Systems
• HVAC Controls
• Building Automation
• Lighting Controls

Report to the Engineering & IT team as a senior field technician based in Kalamazoo, MI. Travel throughout South Bend, Mishawaka, Elkhart, and the Southern Michigan–Northern Indiana border region to install, program, and support CCTV, access control, fire alarm, HVAC controls, lighting controls, and building automation systems.

• Install access control, CCTV, fire alarm, and other security & automation systems in residential and commercial properties.
• Read blueprints and electrical drawings to determine equipment locations.
• Keep up‑to‑date with latest product developments through research and training.
• Educate and demo systems to customers.
• Accurately report materials used and hours worked on each job.
• Diagnose and troubleshoot equipment malfunctions and errors.
• Install equipment in compliance with building codes.
• Gather and review all project documentation.
• Maintain daily communication with customers.
• Complete mobile tasks and submit daily job summaries.

• 3+ years of CCTV and access control system installation experience.
• Programming experience with CCTV and access control systems.
• Organized with strong customer‑service orientation.
• Self‑starter who can work independently and with a team.
• Valid driver’s license and ability to lift up to 50 pounds.
• Ability to climb ladders and work in small spaces.
• Proficient with power tools, electronics, and Microsoft Office.
• High school diploma or equivalent.
• Certifications in Lenel, Avigilon, Security Expert, or NICET are a plus.

• Competitive pay and comprehensive benefits: medical, dental, vision insurance.
• 401(k) with company match.
• 7 paid holidays, vacation time, sick time, and a floating holiday.
• Wellness perks such as free healthy snacks and up to $25/month fitness reimbursement.
• Employee Assistance Program.
• Company phone or $40/month reimbursement for personal use.
• Company vehicle (based on role) with gas and maintenance covered.
• Mileage reimbursement for work‑related travel.
• Up to $1,500 per semester in tuition reimbursement.
• Employee engagement events, including company trips and team bonding.
• Structured onboarding with mentor and hands‑on training.

Mid‑Senior Level

Full‑time

Engineering and Information Technology

IT Services and IT Consulting

Knight Watch Inc. is an equal‑opportunity employer. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. All offers are contingent on a successful background check.

Apply today and work for a company you’ll love! For more information, visit