Program Director, Refugee and Immigrant Services

Program Director, Refugee and Immigrant Services

Requisition #: req
15499

Location:
Kalamazoo, MI

Hours:
Full-time (40 hrs/week)

Salary Range: $68,000 - $71,000

At Bethany Christian Services, we believe families provide the strongest foundation for care and connection. That's why we focus on strengthening and empowering families, always advocating for family-centered solutions to keep children safe. Our work began in 1944 with the care of a single child. Today, inspired by our faith, our aim is to demonstrate the love and compassion of Jesus in our services for children, youth, and families.

Working at Bethany means joining a team of nearly 2,000 dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our mission and these shared values: we’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul.

As the Refugee & Immigrant Services (RIS) Program Director, you will be primarily responsible for oversight and leadership to all services of the assigned program. This individual is also responsible for directly supervising program managers and some program supervisors in refugee and immigrant services. The Program Director will also support the vision, mission and development for the services while ensuring program quality, compliance, and financial sustainability.

The RIS Program Director is expected to perform effectively with little supervision, while following adequate practices in volunteer service management along with agency, federal, and state regulatory requirements.

ESSENTIAL JOB RESPONSIBILITIES

• Responsible for the vision, mission and development of the program services;
• Manage, direct, and lead direct reports and facilitate weekly meetings in accordance with agency and contract requirements;
• Cultivate a positive, team centered work environment;
• Monitors and oversees program staffing;
• Monitor revenue and expenditures in alignment with agency policies while ensuring financial sustainability of services;
• Assist the Branch Director with the preparation of the annual budget, goals, and objectives;
• Ensure program requirements are being met in accordance with agency and external partner standards;
• Assist in the delivery of quality services consistent with state licensing and Bethany’s standards of practice;
• Provide oversight to implementation of new programs and facilities;
• Stay up to date on current trends and theories related to the program, while proactively recommending changes to agency policy and practice, as necessary;
• Stay abreast of all agency, federal, and state regulatory requirements related to social services;
• Complete other duties as assigned.

QUALIFICATIONS:

• Master’s level degree in Social Work or equivalent degree in Education, Psychology, Sociology, or other relevant behavioral science degree from an accredited college;
• Active LISW in the state of work location, preferred;
• At least two (2) or more years of experience in program management or as director of a licensed childcare program;
• Experience working with spreadsheets, budget development and implementation;
• Experience interviewing, hiring, onboarding and managing others;
• Experience with program development and implementation;
• Demonstrated experience with contract and licensing compliance;
• Excellent verbal and written communication skills;
• Ability to work independently and exercise a high level of confidentiality;
• Mature and stable judgment, sensitive to various cultures and the unique history of refugees;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office suite;
• Must be 21 years old with a valid driver’s license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany. Must also pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.