Receptionist, Administrative​/Clerical

Receptionist# Receptionist Kalispell, MT 59901## Overview Salary Range $15.00 - $18.00 Hourly Position Type Full Time## Description
** Position Purpose
** The primary purpose of this position is to perform duties necessary to the smooth day-to-day operations of the reception desk at The Terraces.
*** Specific Duties
**** Process Accounts Receivable via AOD entry.
* Prepare deposits and record various bookkeeping transactions, including distributing and posting resident payments.
* Assemble admissions packets, marketing brochures, assisted living information packets, and making sure that stock of all three is maintained.
* File documents; make and distribute copies; format letters and documents; prepare mail merges for large monthly mailings.
* Complete credit card reconciliation for assigned departments.
* Order office supplies for departments, as needed.
* Answer the telephone and transfer calls to the appropriate department.
* Maintain day book with necessary information to keep other shifts informed.
* Monitor emergency intercom system and respond to all emergency calls from residents, as well as fire alarms.
* Monitor radios.
* Assist the marketing team, giving tours of the community, answer phone inquiries, help with occasional marketing / community relations projects.
* Maintain uniform inventory for departments and order uniforms as needed.
* Perform other duties as assigned.
*
* Skills and Abilities

***** Office Equipment
**** Operate cell phone and multi-line telephone to place, receive, transfer calls, and to retrieve voice mail messages
* Operate 10-key adding machine to add, subtract, divide, and multiply numbers
* Operate paging system at front desk, as required
* Operate fax machine to send or receive documents
* Operate copier to copy and collate documents
*** Computer Software and Operating Systems
**** Operate personal computer with Windows operating system to utilize programs to input, format, edit, save, print, and transmit data.
* Advanced knowledge of PowerPoint to create presentations.
* Advanced knowledge of database management to be able to extract reports and mine data for analysis as needed.
* Advanced knowledge of spreadsheets (Excel) and word processing programs (Word) to input, format, edit, save, print, and transmit data.
* Advanced knowledge of Internet and e-mail to access, retrieve, save, print, or transmit documents or data files.
* Utilize proprietary, custom, or online programs or databases to input, format, edit, save, print, and transmit data.## Qualifications
** Education and Experience
*** High school diploma or GED preferred
* One (1) year of business school or two (2) years’ experience in a similar position
* Experience in office procedures and ability to operate various office equipment, including telephones
* Knowledge of Microsoft Office applications and ability to learn new applications
* Ability to work with the public, with an emphasis on interaction with the elderly
* CPR and First Aid certifications
** Essential Physical and Mental Requirements
*** The incumbent must be at least 16 years of age.
* The incumbent must be a “self-starter” and perform multiple tasks simultaneously and work under time and/or deadline pressures.
* Required vision abilities include close up and distance, peripheral vision, depth perception, and ability to adjust focus.
* Occasionally carrying up to 12 pounds, push / pulling up to 20 pounds, and lifting up to 40 pounds.
** Expectations of Immanuel Living Employees
*** Ability to work well in a team environment
* Effective interpersonal, verbal, and written communication skills
* Ability to establish and maintain relationships with residents, customers, and coworkers
* Ability to learn and apply new tasks and information
* Commitment to delivering on…