Global Product Support Engineer III

Who We Are Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry.

The work we do together advances the world’s technology.

What We Offer Salary:$ - $

Location:

Kalispell,MTYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits .What You’ll DoAs a Global Product Support Engineer, you will be using your project management skills, mechanical aptitude, and data analysis techniques to develop and publish maintenance strategies for new products, troubleshoot field issues, and ensure successful new product rollouts.

Role Responsibilities:

Participate in lab and field installation of new products

Work with Manufacturing to develop procedures and participate (if required) on New Product final test Develop new procedures and Best Known Methods (BKMs) to service new products

Drive resolution of key issues with Engineering. Take part in beta site test plans and reporting

Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues Input for developing new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required

Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations

Communicate work output using presentations, reports, and verbal updates to various stakeholders

Minimum Qualifications:

Bachelor’s in Materials, Manufacturing, Mechanical, Chemical, Electrical Engineering, or a related field5 years experience in engineering or technical field
20% Travel Required Job based in Kalispell, MT

Preferred Qualifications:

Strong interpersonal collaboration and communication skills, with an emphasis on building trust

Hands on hardware troubleshooting and maintenance background including electrical, software, chemical, and mechanical systems

Experience leading small teams with interest in people management

Ability to manage multiple projects simultaneously, effectively prioritize per business requirements

Exercise good judgment based on the analysis of multiple sources of information

Communicate difficult or sensitive information, working to build consensus

Ability to solve problems creatively and analytically

Flexible and adaptable mindset

Thrive in a results-driven culture

Additional Information Time Type:

Full time Employee Type:

Assignee / Regular Travel:

Yes, 20% of the Time Relocation Eligible:

Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

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