Property Manager

• 15 vacation days
• 9 holidays
• 7 sick days
• 5  with a $1,500 allowance to book a /360 Blue vacation home!
• Maternity AND Paternity Leave
• Medical (Traditional PPO-style plans and High Deductible Plan w/ HSA)
• Dental
• Vision
• Flexible Spending Accounts (medical and dependent care)
• 401K retirement plan options with 3.5% company match
• Short and Long-Term Disability Insurance (100% company paid)
• Basic Life Insurance Policy of $50,000 (100% company paid)
• Supplemental Life Insurance (Employee, Spouse, Child)
• Company cell phone and laptop for work purposes

Natural Retreats is looking for a full-time Property Manager to join our Whitefish, MT team! The Property Manager is the direct liaison between homeowners and others to oversee the properties under Natural Retreats’ management. Core duties include interacting and communicating with current homeowners by keeping them informed and sustaining and cultivating the relationship. The Property Manager will execute the overall organization and management of the properties, confirming that housekeeping, maintenance, and inspections are performed, and that proper steps are taken with homes to ensure guest and homeowner satisfaction.

In addition, this individual will need to assist new homeowners with Natural Retreats processes, procedures, and standards. Our team is expected to contribute to exceptional experiences for guests, owners, colleagues, and business partners through personal accountability, collaboration, adaptability, sound decision-making, and a commitment to results. This includes building positive relationships, communicating effectively, responding constructively to challenges, and taking ownership for delivering high-quality work that supports team and organizational success.

Successful candidates for this role will demonstrate professionalism and a strong service mindset. The ideal candidate is proactive rather than reactive, balancing multiple responsibilities with ease while operating as a self-starter.

$55,000 / year

Salary Range: $45,000-$60,000

• Act as dedicated point of contact for homeowners by completing the following duties which include but are not limited to:
  • Assist with developing strategies to implement within the management contract, which will achieve the desired competitive edge.
  • Proactively understand homeowner expectations, including revenue targets, and consistently communicate and monitor satisfaction;
  • Communicate in a timely manner;
  • Answer questions and address client relations matters or concerns; and
  • Develop and maintain quality relationships.
• Assist with onboarding new homeowners for property management services, including verifying required information is entered accurately into the system, scheduling photography, etc.
• Collaborate and follow up with Maintenance, Housekeeping or other department heads regarding services needed in each property.
• Oversee all independent inspector and housekeeping contractors.
• Recommend and oversee vendors such as lawn care, pool care, property care, etc. and approve vendor invoices.
• Assign appropriate charges to homeowners and bill homeowner statements by applicable deadlines.
• Prepare for guest’s arrival to the property by completing the following duties, which include but are not limited to:
  • Conduct recurring weekly or biweekly property walk-through inspections to maintain full familiarity with the condition, readiness, and overall presentation of assigned homes.
  • Ensure home meets housekeeping brand standards in terms of safety, cleanliness and hygiene;
  • Ensure all home systems are in operating order; and
  • Stage the property per standards.
• Inform management of issues that have the potential to elevate and work collaboratively to take the proper steps to…