Client Service Administrator at Door Group

Position: Client Service Administrator at Open Door Group
Join Open Door Group as a Client Service Administrator in Kamloops, supporting diverse clients with exceptional service in a full-time, permanent role. Your primary focus will be to ensure visitors feel welcome and are efficiently guided to relevant services.

As the face of Open Door Group, you will handle inquiries and support service applications while performing vital administrative tasks. This includes data entry, scheduling appointments, and maintaining resource center information to help streamline operations. Additionally, you may cover for the Administrative Assistant when necessary, emphasizing the importance of teamwork.

Key Responsibilities:

• Serve as the initial contact for clients at ODG centers

• Provide a welcoming environment and guide clients to services

• Manage incoming calls and  schedule appointments effectively

• Perform essential data entry and maintain resource information

• Assist with administrative tasks as needed, including covering for colleagues

Requirements:

• High school diploma with an Office Administration Certificate

• Minimum one year of relevant experience required

• Strong verbal and written communication skills

• Proficiency in Microsoft Office Suite and document formatting

• Willingness to complete Non-Violent Crisis Intervention Training

Support Open Door Group in creating a positive experience for clients through service delivery and administrative excellence.
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