Service Administrator

Job in Kamloops, BC, Canada

Listing for: CBRE Group, Inc.

Full Time position
Listed on 2026-09-12

Job specializations:

Administrative/Clerical
Office Administrator/ Coordinator, Data Entry, Healthcare Administration, Virtual Assistant/ Remote Admin

Salary/Wage Range or Industry Benchmark: 52000 - 72000 CAD Yearly CAD 52000.00 72000.00 YEAR

Summary

The Service Administrator (SA) is responsible for all aspects of service delivery, as directed by Management and/or Administrative Coordinator. This position is the key interface between the customer, service provider, Operations Centre and internal CBRE/AFSI service delivery personnel. The SA ensures all relevant information is maintained and that all necessary communications are maintained. The SA is responsible for first line management of work orders, purchase orders, systems data, and related administrative duties such as compiling reports.

The SA works according to established guidelines as set out by Management and/or Administrative Coordinator.

Key

Duties & Responsibilities

Processing service requests received by telephone, e-mail and maintaining a database of such requests to meet reporting and analysis requirements

Review of demand work orders to determine if billable or non-billable

Preparation and communication of PO's to managers and suppliers; receiving of PO's to approve payment for work completed at the correct cost, where applicable and practicable.

Administrating and monitoring service contracts and reviewing vendor/contractor performance and value for cost

Establishes and maintains working relationships with Clients and service providers

Responsible for supporting and training new Team Members in SA role.

Responsible for acquiring information for vendor setup, including security clearances for new vendors.

Support environment, health and safety process as required basis

Support the Quality Management program by providing reporting from systems as needed.

May be responsible for the collection of technical data and the maintenance of databases

Generates regular and ad hoc reports for the portfolio, as required

Researches and coordinates data to prepare Work Orders and Requests for Approvals and Services;

Processes invoices including checking for accuracy and forwarding for approval;

Receives cheques for contract documents, Performance Bonds, Statutory Declarations, and Certificates of Insurance.

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