Estimator Position at Craftsman Collision

Join Craftsman Collision in Kamloops as an Estimator, delivering top-notch customer service while managing repair estimates. Combine your skills and expertise in the auto body industry with a supportive team.

Craftsman Collision, Canada's largest independent auto body repair chain, is seeking a dedicated Estimator. This role requires engaging with customers, streamlining the claims process, and preparing accurate repair estimates. You will work closely with the front office team, ensuring compliance with safety and quality standards while supporting operational excellence.

Key Responsibilities:

• Provide high levels of customer service externally and internally

• Resolve customer concerns and escalate issues to management

• Assess needs for estimates and transportation requirements

• Prepare vehicle damage estimates using Mitchell and Audatex

• Promote the Craftsman Collision brand and values

Requirements:

• At least 1 year of auto body estimating experience

• Knowledge of insurance policies and procedures

• Proficient in Mitchell Estimating software

• Strong communication and negotiation skills

• Valid class 5 driver's license with a clean abstract

Bring your customer service focus and estimating expertise to Craftsman Collision in Kamloops.
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