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Automotive Parts Consultant Customer Service
Job Description & How to Apply Below
Automotive parts expertise and exceptional customer service define this Parts Consultant opportunity at Kicking Horse Ford. Connect with customers and technicians daily.
This career-oriented position serves as the main contact for locating required automotive parts. You will select, order, and research parts while providing information about function, price, application, and warranty. Strong communication supports service and sales departments.
Key Responsibilities:- Help customers select and locate required automotive parts
- Order parts and explain function, price, application, and warranty
- Research availability through dealership and external sources
- Communicate order status with service and sales departments
- Maintain inventory counts and assist with department duties
- Previous automotive or related parts experience preferred
- Exceptional customer service and verbal communication skills
- Listening, tact, sensitivity, empathy, and professionalism
- Strong teamwork, organization, and multitasking abilities
- Comfort using technology and lifting up to 50 pounds
Use automotive parts knowledge, communication, and organization to support customers, technicians, and departments at Kicking Horse Ford.
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