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Attractions Supervisor, Golden Skybridge

Job in Golden, Kamloops, BC, Canada
Listing for: Pursuit Collection
Full Time position
Listed on 2025-12-31
Job specializations:
  • Business
    Operations Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly CAD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Golden

Attractions Supervisor, Golden Skybridge

Join to apply for the Attractions Supervisor, Golden Skybridge role at Pursuit Collection.

At Pursuit, we offer more than just a place to visit; we create opportunities for our guests to connect with iconic destinations. Our experiences include world‑class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience.

What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

This job is posted as part of our seasonal hiring for Spring/Summer 2026 and will be a full‑time seasonal role.

Role & Responsibilities
  • The Attraction team is responsible for the Sky Zipline, Challenge Course, Giant Canyon Swing, Mountain Coaster, ticket validation, trail monitoring, interpretative programming and guiding.
  • Assist in the day‑to‑day management of the Attraction team and ensure the team provides upbeat and professional hospitality.
  • Conduct daily suspension bridge inspections of the upper and lower Skybridge.
  • Assist in leading morning team meetings to ensure Team Leaders are aware of the expectations of the day.
  • Support the daily work assignments of the Adventure Guides by adjusting the schedule set out by the Attraction Manager to meet the needs of the park and team.
  • Have extensive technical and practical knowledge of how each of the attractions operate.
  • Perform the duties of an Adventure Guide to cover shortages, meal breaks, and support the team on high volume visitation days.
  • Assist in training the new and existing Adventure Guides and provide ongoing coaching, constructive feedback, and recurring skills training throughout the season.
  • Manage unsatisfactory employee performance and initiate the Performance Management procedure in accordance with Pursuit policies with the support of the Attractions Manager.
  • Be responsible for opening and closing procedures.
  • Lead rescue responses, inclement weather responses, and coordinate first aid as needed.
  • Foster a positive and encouraging team environment and motivate the Adventure Guide team to deliver an exceptional guest experience and maintain a professional image.
  • Be skilled in conflict resolution and managing intrapersonal relations of staff members as needed.
  • Support the technician team as required for inspections and maintenance of equipment.
  • Monitor and enforce high standards for employee appearance, customer service, and safety protocols.
  • Upkeep and cleaning of work zones to ensure all areas meet expectations for cleanliness.
  • Serve as the escalation point and work in conjunction with the Guest Experience team to resolve customer service issues or concerns quickly and professionally.
  • Execute all work in a safe, professional manner in compliance with H&S.
  • Other duties as required.
Required

Skills & Qualifications
  • Candidates must be 19 years old on or before April 1 of the summer for which you are applying.
  • A minimum of one‑year supervisory experience with proven ability to manage a team.
  • Strong physical stamina and conditioning; the position involves working outdoors in all weather conditions, repetitive actions, speaking, sitting/standing for extended periods, frequent bending/twisting, and lifting, pushing, and pulling up to 50 pounds.
  • First aid and/or CPR certification is required.
  • Ability to walk long distances at high altitudes and climb stairs/ladders.
  • Possess full range of overhead arm motions, full hand dexterity, and enough upper body strength to pull self and potential additions of up to 250 pounds along each cable’s incline.
  • Must have the ability to read, analyze, and interpret general business instructions, technical procedures, or government regulations that will be written in English.
  • Ability to work flexible hours, including weekends, evenings and holidays.
  • Understanding the concept of mandatory safety at heights – previous climbing/rope experience an asset.
  • Experience working as a ropes course or zipline attendant…
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