Customer Service Representative

Customer Service Representative – Waste Connections of Canada

Location:

Kamloops, British Columbia, Canada

Waste Connections of Canada is an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture – one where self‑directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.

• Answer customer calls and process customer orders for new service, discontinuance, or changes in service.
• Accept payments from customers, research billing inquiries, and update customer account information.
• Interact with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seek cost‑effective, safe, environmentally sound solutions to service issues.

• 2 years of high‑volume customer service experience
• Experience with Microsoft Word, Excel, and Outlook
• Excellent verbal and written communication skills

• Competitive wages
• Retirement plan with company match
• Benefits: medical, dental, vision
• Perks: employee assistant program, scholarship opportunities for kids, employee stock purchase plan, insurance (life, short‑term/long‑term disability)

Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.