Customer Service Coordinator in Operations

Become the backbone of a dynamic office as a Customer Service Coordinator in Operations. Supported by a close-knit team, this role focuses on customer service, dispatch, and office administration.

Join a well-established services organization where you will thrive in a highly visible position. You will manage customer inquiries, maintain operational coordination, and support dispatch activities. This non-traditional role emphasizes your self-motivation and organizational skills while offering variety in responsibilities.

Key Responsibilities:

• Respond professionally to customer inquiries via phone and email

• Coordinate service requests and manage dispatch effectively

• Assist with scheduling and routing communication

• Maintain customer records and process account updates

• Support general office administration and branch coordination

Requirements:

• 2+ years in customer service or operations support

• Strong communication and multitasking abilities

• Organized with a positive team-oriented attitude

• Comfortable with various systems and software platforms

• Experience in logistics or related industries is a plus

Drive operational excellence and a positive customer experience as a key member of this organization.
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