Guest services agent - hotel

Posted on May 27, 2026 by a licensed third‑party for Employer details Best Western Mountainview Inn

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• Salary 18.25 hourly / 40 hours per week
• Terms of employment Permanent employment Full time
• Overtime required, Early morning, Morning, Day, Evening, Night, Weekend, Shift, Flexible hours, To be determined
• Starts as soon as possible
• Source Job Bank #3585806

• Secondary (high) school graduation certificate

Will train

Work must be completed at the physical location. There is no option to work remotely.

• Willing to relocate

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Perform light housekeeping and cleaning duties
• Provide customer service

• Word processing software
• Internet

• Standing for extended periods
• Work under pressure

• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

• Support for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Support for newcomers and refugees
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Support for youths
  • Provides awareness training to employees to create a welcoming work environment for youth

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada
. The employer will not respond to your application.