Customer-Focused Visitor Services Agent

Location: Golden

Create a warm atmosphere for guests as a Visitor Services Agent at Kicking Horse Mountain Resort. Your primary focus will be on customer service, cash handling, and processing visitor passes.

In this part-time role, you will engage with guests, handle cash transactions, and respond to inquiries both in person and online. Your previous experience in customer service and cash management will directly contribute to a welcoming environment at the resort. Join a team dedicated to outdoor hospitality while promoting resort products and experiences.

Key Responsibilities:

• Create a friendly atmosphere for guests and staff

• Process season pass requests and distribute them

• Handle cash and process credit card transactions

• Promote and sell resort experiences and products

• Ensure smooth communication between departments

Requirements:

• Experience in customer service roles

• Previous cash-handling experience required

• Proficiency with Point-of-Sale (POS) systems

• Ability to work flexible hours, including weekends

• Passion for sports and the outdoors

Contribute to the welcoming spirit at Kicking Horse Mountain Resort for guests and staff alike.
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