Front desk agent

Job details

• Salary: $19.25 per hour, 35–40 hours per week
• Terms of employment:
  Permanent / Full time
• Shift types:
  Early morning, Morning, Day, Evening, Night
• Start date:
  
  As soon as possible
• Source:
  Job Bank #3599878

• Investigate complaints and claims
• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel, and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests' departures, calculate charges, and receive payments
• Balance cash and complete balance sheets, cash reports, and related forms
• Answer telephone and relay telephone calls and messages
• Contact customers to deliver requested wake-up calls
• Provide customer service

• Client focus
• Flexibility
• Organized
• Team player

• High school graduation (secondary) certificate
• Experience is an asset
• Work must be completed on-site; no remote work

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

• Persons with disabilities
• Newcomers and refugees
• Youth
• Veterans
• Indigenous people
• Mature workers
• Visible minorities

• Permanent residents of Canada
• Temporary residents of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.