Automotive Customer Support Representative

Join a dynamic team as an Automotive Customer Support Representative with a leading U.S. manufacturer. Focus on exceptional customer service while managing administrative tasks in a diesel engines service department.

This role spans six months with potential for extension, requiring engagement with customers and administrative duties, including estimate management and invoicing. Your proactive approach will help foster strong customer relationships and ensure business growth within the branch. Success in this position relies on your ability to communicate effectively and provide timely assistance.

Key Responsibilities:

• Be the first contact for customer inquiries

• Promote quality customer service at every interaction

• Create and maintain work orders in the system

• Follow up with customers as necessary

• Cultivate relationships with key clients

Requirements:

• High school diploma or equivalent education

• Minimum 2 years in a customer-facing role

• Fluency in French is required

• Strong written and verbal communication skills

• Previous service writer/admin experience preferred

Apply your communication skills to enhance customer experiences in the automotive industry.
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