Customer Representative at FedEx

Join Fed Ex as a Customer Representative, where you'll provide essential customer support and perform key administrative tasks during the afternoon shift.

Your role promotes sales and supports efficient operations.

This position is vital for individuals passionate about customer interaction. You'll assist customers by providing accurate information and generating potential revenue opportunities. Ideal candidates will exhibit strong interpersonal skills and the ability to thrive under pressure while ensuring compliance with company processes.

Key Responsibilities:

• Provide accurate information to customers directly

• Perform necessary administrative tasks efficiently

• Promote continued sales and incremental revenue

• Complete all required training successfully

• Lift and maneuver packages weighing up to 150 lbs

Requirements:

• High school diploma; college diploma preferred

• Knowledge of Canadian Customs regulations preferred

• Excellent verbal communication and negotiation skills

• Ability to operate in a PC Windows environment

• Bilingual (French and English) required for Quebec locations

Leverage your customer service skills at Fed Ex in this rewarding role.
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