Customer Service Specialist at Convoy

Elevate your career as a Customer Service Specialist with Convoy in Kamloops. Engage with customers, process orders, and ensure timely deliveries in a supportive, dynamic environment.

Convoy is seeking a self-sufficient, motivated Customer Service Specialist on a 6-month contract in Kamloops.

Your role will involve processing transactions, coordinating deliveries, and educating customers on construction products. Join a team that values integrity, collaboration, and safety.

Key Responsibilities:

• Process customer transactions including orders and returns

• Coordinate order deliveries with the operations team

• Educate customers on products and applications

• Generate and confirm purchase orders with suppliers

• Participate in physical inventory of warehouse materials

Requirements:

• Experience in customer service, preferably in construction

• Strong problem-solving skills in fast-paced settings

• Excellent verbal and written communication skills

• Initiative and decision-making abilities

• Organized with keen attention to detail

Contribute your skills and passion for customer service in a rewarding role with Convoy at Kamloops!
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