Customer Service and Dispatch Coordinator

Position: Customer Service and Dispatch Coordinator Role
Elevate your career as a Customer Service & Dispatch Coordinator in a well-established service organization. This multifaceted role focuses on ensuring smooth office operations while addressing customer needs proactively.

The ideal candidate will step into a supportive environment where a positive attitude and initiative are key. With more than 2 years of experience in customer service or operational roles, you’ll coordinate service requests, assist with administrative tasks, and communicate effectively with various teams. Your organizational skills and capacity to multitask will help you excel in this dynamic position.

Key Responsibilities:

• Handle customer inquiries via email and phone with professionalism

• Oversee service request coordination and dispatch tasks

• Assist in scheduling and operational communications

• Maintain and update customer records meticulously

• Work collaboratively across operations, drivers, and sales teams

Requirements:

• Minimum 2 years in customer service or operational support

• Strong phone and communication skills

• Highly organized, able to multitask effectively

• Self-motivated with independent working capability

• Positive, adaptable attitude towards team dynamics

Support a thriving branch operation while enhancing your career trajectory.
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