In-Person Customer Service Representative

Location: 100 Mile House

Deliver exceptional service as a Customer Service Representative in British Columbia. Provide in-person, phone, and digital support to the community while navigating government guidelines.

Join the In-Person Services Team in your full-time role at various locations, including 100 Mile House and Williams Lake. Your responsibilities encompass data entry, application reviews, and payment processing, ensuring inclusive interactions with diverse clients. This role impacts the daily lives of British Columbians through helpful, friendly service.

Key Responsibilities:

• Provide in-person and digital customer service support

• Process applications and handle payment transactions

• Review and enter data into digital databases

• Collaborate with colleagues to ensure service excellence

• Assist clients experiencing various challenges with empathy

Requirements:

• Grade 12 graduation or equivalent

• Experience in inclusive customer service

• Proficiency in MS Word, Outlook, and Excel

• Ability to manage high-volume customer interactions

• Criminal Record Check required for employment

Make a difference in your community with strong customer service skills and a commitment to inclusivity.
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