Front Desk Customer Service Associate

Support members at Planet Fitness as a Front Desk Customer Service Associate in Kamloops, BC. Ensure a welcoming atmosphere and handle multiple tasks with a friendly demeanor.

As a part time associate, you'll engage directly with members, answering questions and addressing their concerns promptly.

Your role will also involve managing phone inquiries and maintaining a clean club environment as part of the customer service team.

Key Responsibilities:

• Welcome and bid farewell to members with warmth

• Respond to member inquiries in a timely manner

• Manage telephone interactions with efficiency

• Keep the fitness area clean and tidy

• Accept payments and process transactions accurately

Requirements:

• Minimum age of 18 years required

• High School Diploma or Equivalent necessary

• At least 6 months experience in a customer service environment

• Strong problem-solving skills are essential

• Willingness to work flexible hours, including weekends

Bring enthusiasm and strong customer service skills to enhance the member experience at Planet Fitness in Kamloops.
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