Service Advisor BC

Position: Service Advisor Role BC
Join Inland Truck & Equipment as a Service Advisor, ensuring top-notch customer service in Kamloops, BC. Manage service processes, communicate effectively, and provide estimates with precision.

Inland Truck & Equipment is hiring a Service Advisor for our dealership in Kamloops, BC. This role demands excellent customer service skills, the ability to provide service estimates, and proactive communication with customers. While prior experience in service advisory roles is a plus, your dedication to enhancing customer satisfaction is paramount.

Key Responsibilities:

• Welcome walk-in customers and manage phone inquiries

• Schedule appointments and handle service check-ins

• Sell services and provide customers with accurate estimates

• Communicate with customers regarding service progress

• Advise on vehicle maintenance for longevity and safety

Requirements:

• 3+ years of experience in a related field

• Strong written and verbal communication

• Good mechanical understanding and organizational skills

• Capable of lifting 50 lbs and standing for extended periods

• Familiarity with safety protocols and compliance

Utilize your strong sales approach and customer service excellence as a Service Advisor at Inland Truck & Equipment.
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