Part-Time Customer Service Representative

Become a key player in customer service at Ebus BC in Kamloops. This part-time role focuses on assisting passengers and ensuring an exceptional travel experience throughout British Columbia.

Ebus BC is seeking a part-time Customer Service Representative to join their team. This position offers 10-12 hours per week with potential for more as operations grow. The role emphasizes exceptional customer service, strong communication skills, and a proactive attitude to manage reservations and provide travel information.

Key Responsibilities:

• Welcome customers in person, phone, and online

• Book and modify reservations accurately

• Process payments and handle transactions efficiently

• Assist with website navigation and account access

• Provide updates on travel schedules and policies

Requirements:

• Exceptional customer service experience

• Strong communication and interpersonal skills

• High attention to detail and organizational abilities

• Ability to work flexible hours, including weekends

• Successful completion of a Criminal Background Check

Build your career with Ebus BC, delivering excellent customer service and enhancing the travel experience.
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