Client Support Specialist at National Seating

Become a vital part of National Seating & Mobility as a Client Support Specialist, directly impacting clients' lives through dedicated customer service. This on-site, full-time position focuses on problem-solving and building lasting client relationships.

Your role involves welcoming clients and addressing their mobility equipment questions. Collaborating with healthcare professionals, you'll coordinate various services including rentals and repairs. Accuracy in maintaining client records and processing orders is essential for ensuring timely resolutions.

Key Responsibilities:

• Assist clients with inquiries via phone, email, or in-person

• Identify and coordinate solutions for mobility needs

• Manage appointments, deliveries, and service details

• Prepare thorough documentation and quotes for clients

• Ensure a seamless experience by tracking equipment effectively

Requirements:

• Proven experience in a customer service setting

• Strong organization and time-management skills

• Ability to learn new technologies quickly

• Proficient in Microsoft Outlook and Excel

• Positive, team-oriented mindset focused on client care

Bring your expertise in customer support and technical knowledge to make a difference at NSM!
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