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Success Centre Navigator

Job in Kamloops, BC, V1K, Canada
Listing for: Nicola Valley Institute of Technology
Seasonal/Temporary position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 64091 - 76455 CAD Yearly CAD 64091.00 76455.00 YEAR
Job Description & How to Apply Below
Opening Date For Accepting Applications:  June 17, 2026

Resume Review:  July 2, 2026

Position

Start Date:

As soon as suitable candidate is available

Salary:  $64,091.06 – $76,455.59

Contact:  Human Resources

Email:  

Phone:  

Address:  NVIT
4155 Belshaw St.
Merritt, BC, V1K 1R1

NVIT invites applications from qualified individuals for the position of Success Centre Navigator, based at the Merritt campus. This will be a one-year term position with the possibility of extension. The successful candidate will begin as soon as a suitable candidate is available.

Job Summary:

Reporting to the Manager of the Success Centre, the Success Centre Navigator is a student-facing member of the Enrolment Services team who supports learner engagement, success, and retention across the learner cycle, from pre-entry to program completion and transition. The role provides proactive, student-centred, trauma-informed, and culturally relevant services that reflect NVIT’s commitment to Indigenous-centred education and holistic learner support.

Working both independently and collaboratively with Success Centre staff, Elders, the Learning Commons team, and other service areas, the Success Centre Navigator builds respectful relationships with students and partners to support academic success, well-being, and access to services. Normal hours of work are 8:30 a.m. to 4:30 p.m., Monday to Friday, with occasional evening and weekend work required during peak periods.

Role-Specific Responsibilities

In addition to the core responsibilities expected of all Success Centre employees, this position includes the following role-specific focus areas.

Accommodation and Accessibility Navigation:  Support learners in exploring accommodation and accessibility options by providing information, guidance, and connections to appropriate services and resources.

Strategic Planning:  Contribute feedback, observations, and learner perspectives to support ongoing development and improvement of student support services and Success Centre initiatives.

Student Navigation and Resource Connection:  Serve as a point of contact for students seeking information and support, helping them explore available options and connect with appropriate resources, departments, and personnel.

In-Community Support:  Foster collaborative working relationships with the In-Community Department to help ensure access to shared Success Centre resources and supports across community-based programs.

External Partners and Agency Coordination:  Build and maintain respectful relationships with external partners and agencies, and collaborate with Success Centre staff to coordinate shared space, resources, and related supports that meet learner and program needs.

Success Centre and Wellness Room Upkeep:  Maintain the Success Centre and Wellness Room to ensure they remain clean, organized, functional, and well stocked with groceries and other supplies as needed.

Job Board Maintenance:  Research employment opportunities for the student job board and ensure the board remains current, accessible, tidy, and well organized.

Workshop Coordination and Delivery:  Collaborate with Success Centre Planners to schedule, plan, and deliver workshops that support learner engagement and skill development.

Core Responsibilities

These responsibilities apply to all employees in the Success Centre and are expected as part of the department’s standards.

Student Engagement and Relationship Building

Indigenous-Centred and Trauma-Informed Support

Academic Support, Skill Building and Learner Growth

Inclusive, Welcoming, Respectful, and Learner-Centred Support

Resource Navigation, Workshop Facilitation, and Exam Invigilation

Operational Excellence and Professional Responsibility

Reflective Practice and Growth

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