Theatre Manager

Summary

• Job Title: Theatre Manager
• Location: Paramount Theatre, 503 Victoria St, Kamloops, BC
• Compensation: $43,750–$50,000
• Employment Type: Full-time

The Kamloops Film Society (KFS) is a non‑profit arts organization whose mission is to bring the world to Kamloops through film, diverse programming, and screen‑based events at the Paramount Theatre. The KFS supports local filmmakers and collaborates with our community to create inclusive cultural experiences and build a vibrant arts ecosystem. Operating out of the historic Paramount Theatre in downtown Kamloops, BC, KFS is proud to be part of a vibrant local arts community.

The Theatre Manager position is central to the long‑term sustainability of KFS operations and will be responsible for the day‑to‑day management of the Paramount Theatre — including venue operations, front‑of‑house (FOH) staff and volunteer management, health and safety compliance, and delivering an exceptional audience experience.

A central deliverable of this position is the development of a comprehensive Operations Manual that captures institutional knowledge, standardizes procedures, and ensures organizational continuity. The Theatre Manager will work closely with the Executive Director and will gradually assume increased operational responsibilities as part of a structured onboarding process.

The Theatre Manager reports directly to the Executive Director, who reports to the KFS Board of Directors. Oversee the daily operations of the theatre, ensuring a high‑quality customer experience.

• Oversee the day‑to‑day operations of the Paramount Theatre, including building maintenance and minor repairs.
• Manage concession and cleaning supply inventory, including ordering, stock tracking, and supplier relationships.
• Develop and maintain a comprehensive Operations Manual covering all operational procedures, safety protocols, staffing standards, and vendor relationships.
• Ensure all KFS operations comply with relevant health and safety legislation and internal policies.
• Ensure full organizational compliance with all liquor service policies and regulations, including maintaining current knowledge of the LCRB Policy Manual.
• Support accessibility practices and ensure the theatre environment is welcoming and compliant with accessibility requirements.

• Manage a team of 6–8, part‑time FOH staff;
  Develop and maintain FOH Training Manual.
• Recruit, train, and schedule volunteers;
  Develop and maintain a KFS Volunteer Manual;
  Organize volunteer recognition events.
• Manage the POS (point‑of‑sale) system, including ticket and concession setup for all screenings, events, and festivals.
• Analyze sales data regularly to make informed pricing and product recommendations that drive revenue and enhance the overall theatre experience.
• Monitor the main KFS email account, phone line, and voicemail; respond promptly to member and patron inquiries and process ticket refunds as needed.
• Actively promote in‑theatre advertising, rental, and sponsorship opportunities for KFS regular programming.
• Support the Rentals & Live Events Manager ensuring timely client communications and on‑site coverage for events when the Rentals Manager is unavailable.
• Supervise the technical and front‑of‑house delivery of all on‑screen programming and live events, improving processes and recommending additional training opportunities to ensure high quality standards
• Develop a working knowledge of the theatre’s projection and A/V systems; be willing to learn basic operational skills to support to FOH staff during screenings and live events.
• Serve as the primary owner of the KFS membership program, with responsibility for growing annual membership revenue and engagement.

• A diploma or degree in business, hospitality management, or a related field is preferred. Equivalent combinations of education and relevant experience will be given full consideration.

• 2–3 years of experience in venue management, business operations, hospitality, or a related field.
• Experience supervising and scheduling a team of staff and/or volunteers.
• Demonstrated ability to develop processes and…