Payroll & Benefits Administration

Full time Payroll & Benefits Admin (40hrs per week)
$68,000 per annual
Overview  Axis Family Resources Ltd. is seeking a proactive and detail-oriented Benefits Coordinator to join our Finance team. Reporting directly to the Accounts Payable Manager, you will administer and optimize employee benefits programs, support finance-aligned processes, and ensure compliance with both organizational policies and provincial regulations.
About Axis Family Resources Ltd.:  Axis Family Resources Ltd. is a leading British Columbia based social services organization operating in fourteen communities throughout the province. As we are actively committed to enhancing safety in the workplace and providing excellent service, we have maintained our CARF accreditation since 2003 and COR certification since 2023.
Our mission is to be the leader in the delivery of community based social services while enhancing the lives of the diverse people we serve, our employees, and our partners. We encourage promotion from within and invest in our people through ongoing training and career development.

Key Responsibilities:

Benefits Administration (focus):
Work closely with Finance to align benefits enrollment, remittances, and reconciliations.
Be the first point of contact for benefits inquiries and resolve issues (claims, coverage, billing) efficiently.
Add, remove, and modify employee benefit details in benefit and payroll software.
Track and update benefit status for employees on leave, including WCB and other protected leaves.
Respond to basic benefit-related questions from employees.
Monitor and verify vacation balances and approvals.
Oversee MPP tracking, including eligibility checks, payroll instruction updates, and information validation for MPP representatives.
Payroll administration (secondary):
Process regular and off-cycle payrolls accurately and on schedule.
Review timesheets, earnings, deductions, taxable benefits, and payroll adjustments.
Maintain employee payroll records, banking details, tax forms, and employment status changes.
Respond to employee payroll inquiries while maintaining confidentiality.
Support Records of Employment, year-end processing, T4 preparation, and audit requests.
Identify discrepancies and coordinate corrections with Finance, Human Resources, and operational leaders.

Qualifications:

2+ years of experience in Canadian HR or benefits administration with strong finance coordination.
Solid understanding of Canadian group benefits and pension plans (especially in BC).
Experienced in Microsoft Excel.
Strong analytical skills, especially for financial reconciliation and reporting.
Excellent communication and organizational abilities, with confidentiality awareness.
Post-secondary credentials in HR, Business, Finance, or a related field; CHRP or finance/benefits certification is a plus.
Ability to manage stress and conflict in supporting various situations.
The ability to function independently while managing concurrent tasks and deadlines.
A satisfactory criminal record check is mandatory upon hiring.
We offer our full-time, and part-time employees (minimum 20 hours per week) the following:
If you have a passion for working with people – we are excited to hear from you!