Technical Services Manager

Kamloops & Merritt, BC

Pattison Media is one of Canada’s leading independent media companies, operating radio, television, and digital platforms across Western Canada. We are committed to innovation in broadcast and digital technology, with a focus on modern workflows, cloud-based systems, and multi-platform content delivery.

We are looking for a Technical Services Manager based in Kamloops who brings both strong technical expertise and a collaborative, "can-do" attitude to support our teams and continue driving innovation across our operations. This role offers the opportunity to work across a wide range of technologies in a dynamic, multi-market media environment with meaningful impact on daily operations.

• Genuine enthusiasm for broadcasting and a strong work ethic
• Demonstrated ability to lead, mentor, and support junior technicians in a collaborative team environment
• Strong interpersonal and communication skills with a positive, solutions-focused approach
• Ability to teach and share knowledge, fostering growth and development within the technical team
• Graduate of a recognized Electronics Technician or Technologist program
• Strong troubleshooting skills and analysis of end-to-end workflows
• Proficiency in maintenance and repair of studio, transmitter, and antenna systems
• Highly organized with the ability to manage multiple projects and see them through to completion in a fast-paced environment
• Working knowledge of IP networking, server infrastructure, or cloud-based broadcast systems is an asset

We are looking for someone who is approachable, team-oriented, and takes pride in helping others succeed. The ideal candidate is a problem-solver who enjoys supporting colleagues, sharing knowledge, and contributing to a positive and collaborative work environment.

• Lead, mentor, and support the local technical team, including training and developing junior technicians
• Develop and manage the capital and operating budgets
• Maintenance, repair, and installation of audio/video studio and transmission equipment, computer equipment, and associated servers and networks
• Maintenance of broadcast systems such as Wide Orbit, Burli, Music Master, and similar platforms
• Identify opportunities to improve workflows, introduce new technologies, and drive continuous improvement across broadcast and digital operations
• Ensure systems are aligned with corporate standards, cybersecurity practices, and evolving IT infrastructure
• Develop and maintain technical records and drawings using MS Visio
• Work closely with programming, news, and corporate teams to deliver reliable technical solutions and support evolving operational needs