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Job Description & How to Apply Below
You will:
Field calls from staff members who require technical support for our various systems.
Log, investigate and resolve software, hardware and network incidents.
Consult and update technical documentation.
Support testing and implementation of new functionality in software systems.
Assist with training front line staff on various systems.
Installing and configuring hardware and software components
Troubleshooting hardware and software issues
Repairing or replacing damaged hardware
Upgrading systems to enable software compatibility
Offering information and support to users
Maintaining relationships with different employees and departments
Assist the Information Technologies Manager with any additional duties as assigned.
Work flexible shifts, including weekends and holidays.
You:
Held a previous role regarding technical support – an asset.
Strong interpersonal, analytical, and organizational skills
Team orientated player
Ability to multitask
The willingness to listen to feedback and use it to improve
Demonstrate an aptitude and understanding of essential software concepts.
Have completed courses in computer programming or network administration – an asset.
Are capable of meeting deadlines in a fast paced and dynamic environment.
Are an intermediate to advanced skier/snowboarder.
Compensation and Benefits:
Competitive salary/wage: $21.00 - 24.00/hour, dependent on experience
Mountain access perks:
Staff receive an
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