Student Systems Support Specialist at TRU

Enhance student experience as a Student Systems Support Specialist at Thompson Rivers University (TRU). This role focuses on fee structures, registration systems, and stakeholder collaboration.

At TRU, you will develop and maintain approved fee structures in alignment with policy while directly liaising with the Finance Department. Utilize your expertise by providing functional support and training to Registrar staff. Engage in troubleshooting system data issues and ensuring functionalities conform to institutional standards.

Key Responsibilities:

• Develop and maintain fee structures per TRU policy

• Liaise with Finance regarding fees and registration

• Troubleshoot system data entry and correct records

• Create documentation and manuals for user processes

• Lead training sessions for Registrar’s Office staff

Requirements:

• Associate Degree or equivalent post-secondary education

• Five years of experience in post-secondary admissions

• Proficient in Excel, Word, SharePoint, and Outlook

• Strong organizational and problem-solving skills

• Ability to explain processes to non-technical users

Leverage your analytical skills and technical knowledge to optimize student systems at TRU.
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