Mid-Level Help Desk Technician Merritt

Location: Merritt

Join the Nicola Valley Shelter and Support Society as a mid-level Help Desk Technician in Merritt, British Columbia. Engage in technical support and administrative tasks across diverse programs.

This full-time role is essential for supporting technology and office operations  ideal candidate possesses skills in Information Technology, Help Desk Support, and Business Administration. Daily responsibilities include troubleshooting technical issues, responding to staff inquiries, and assisting with onboarding while maintaining efficient workflow in the organization.

Key Responsibilities:

• Provide first-level technical support to staff across multiple platforms

• Troubleshoot and resolve computer and software issues

• Assist with staff onboarding and technology training

• Support administrative tasks and record management

• Collaborate with teams for technology improvements

Requirements:

• Experience in IT, Help Desk, or Business Administration

• Strong organizational and problem-solving skills

• Proficiency in Microsoft Office 365 applications

• Excellent communication and customer service abilities

• Ability to work independently and maintain confidentiality

Leverage your IT skills and enhance administrative operations at Nicola Valley Shelter and Support Society.
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