VoIP & Network Technician Position

Explore a career with TOPS Telecommunications Inc. as a VoIP and Network Technician in Kamloops, BC. This full-time role combines technical support with client interaction.

You will work on the installation and maintenance of UCaaS VoIP platforms and network systems, providing customers with top-tier support. Your work will require a solid technical foundation and commitment to training clients on complex systems. Be part of a team that values strong communication and excellent service.

Key Responsibilities:

• Install VoIP platforms and legacy PBX systems

• Program IVR systems and VoIP softphones

• Train end users on VoIP technology

• Service routers, switches, and firewalls as necessary

• Maintain detailed documentation of service logs

Requirements:

• Solid understanding of SIP and voice protocols

• Knowledge of networking and OSI model

• Experience troubleshooting routers and switches

• Comfortable in various physical and work environments

• Strong communicator and dedicated worker

Leverage your skills in VoIP and networking with TOPS Telecommunications in Kamloops.
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