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Back Office Tech Support Specialist

Job in Kamloops, BC, L2B, Canada
Listing for: Convex
Full Time position
Listed on 2026-08-25
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below

Convex is seeking a Technical Support Specialist - Back Office in Canada. You will be the first contact for customers, guiding them through our software via phone, chat, email, and screen-sharing. Grow as a Service Titan subject matter expert and drive high-quality, rapid resolutions.

You’ll leverage Salesforce, BI tools, and ERP/payroll knowledge while maintaining a customer-centric, proactive approach in a fast-paced environment. The role offers growth and inclusion in a supportive team.

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