Acera Insurance Client Advisor Position

Become a Client Advisor at Acera Insurance focused on Commercial Insurance. Deliver exceptional service while mentoring your team and managing client relationships effectively.

As part of Acera, you will assist Client Executives by creating tailored service plans and ensuring client satisfaction. You will contribute to team meetings, align on service strategies, and communicate effectively with clients to assess their insurance demands. This role emphasizes educating clients and positioning Acera as an industry leader.

Key Responsibilities:

• Develop and manage client service deliveries

• Monitor and enhance client satisfaction

• Conduct regular team meetings on client-related issues

• Address client inquiries through multiple communication channels

• Prepare proposals showcasing Acera's solutions to risk

Requirements:

• Minimum of 5 years in the insurance field

• Level 2 BC Broker License is required

• Proficient use of Microsoft Office Suite

• Experience with insurance document management software

• Knowledge in EPIC considered advantageous

Use your insight and expertise to support Acera Insurance clients and elevate their service experience.
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