Supervisor, Operations Center
Location: Logan Lake, BC, Canada
Employment Type: Regular Full Time
Workplace Type: On-site
About Highland Valley Copper
Highland Valley Copper (HVC) Operation sis Canada's largest open-pit copper mine and molybdenum operation. HVC produces both copper and molybdenum concentrate through autogenous and semi-autogenous grinding and flotation.
Located approximately 17 kilometers west of Logan Lake and about 50 kilometers southwest of Kamloops in British Columbia, the surrounding areas of HVC have an abundant offering of outdoor experiences.
Role OverviewAs Canada's largest diversified mining company, Teck is committed to providing the world with essential resources safely and sustainably. We have a rich history of consistently driving innovation, harnessing cutting‑edge technology, and cultivating a dynamic environment that empowers our employees to shape the future.
Embrace Courageous Safety Leadership (CSL):
At Teck, safety is a core value, central to our work culture. Through programs like CSL, we empower every employee to be a safety leader, fostering a proactive approach to identifying and mitigating risks. As part of our team, you'll contribute to sustaining this safety‑first environment, where speaking up and driving positive change are not just encouraged but expected.
The Supervisor Operations Centre (Dispatcher & AHS Controller) is responsible for monitoring, controlling, and optimizing the movement of equipment and material within the open pit. This role provides real‑time oversight of production activities through Mine Star and Autonomous Haulage Systems (AHS), ensuring safe and efficient operation of both autonomous and conventional fleets.
Working closely with field supervisors, operators, and technical teams, the Dispatcher & AHS Controller maintains production flow, responds to operational variances, and ensures compliance with mine plans and safety standards. This position plays a critical role in maintaining situational awareness and supporting frontline operations.
Key ResponsibilitiesSafety:
- Monitor field conditions and equipment interactions through digital systems to proactively identify and elevate safety risks.
- Ensure all dispatching and AHS control activities support safe operating practices and regulatory compliance.
- Respond to safety‑related events in real time, initiating system interventions or communicating with supervisors as required.
Real‑Time Fleet Management:
- Monitor and control the movement of haul trucks, loading units, auxiliary equipment, and autonomous fleets using Mine Star systems.
- Assign trucks to loaders, dumps, and stockpiles based on production priorities and real‑time conditions.
- Adjust dispatch priorities during operational changes such as equipment downtime, road blockages, or weather impacts.
- Maintain accurate and up‑to‑date shift data within fleet management systems.
Autonomous Haulage System (AHS) Control
- Oversee the safe and efficient operation of autonomous trucks, including path assignments, work area permissions, and interaction protocols.
- Monitor AHS alarms, overrides, and system messages; take appropriate action to resolve or elevate issues.
- Coordinate with field personnel to maintain safe zones, exclusion areas, and optimal traffic flow for autonomous operations.
- Support troubleshooting of AHS‑related operational issues by collaborating with Maintenance and Technical teams.
Operational Support:
- Collaborate with supervisors, engineers, and maintenance teams to align dispatch decisions with production plans.
- Communicate clearly with field crews to support operational continuity and resolve real‑time issues.
- Track production performance throughout the shift and elevate variances affecting targets.
- Provide shift handover notes and maintain accurate logs of system events, delays, and operational changes.
Continuous Improvement:
- Identify and communicate recurring issues related to equipment utilization, delays, system interactions, and traffic flow.
- Support testing and implementation of new dispatching tools, AHS software updates, or operational procedures.
- Provide feedback to supervisors and technical teams to improve system performance and production efficiency.
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