Janitorial​/Housekeeping - casual

Day One Society (Phoenix Centre) provides substance use services and advocacy for individuals, families and communities. We have a 25-bed inpatient detox unit, outpatient youth counselling, youth day treatment and supportive recovery programs.

Job Summary
Reporting to the Detox Program Supervisor, housekeeper maintains the 922 Third Avenue building and the 782 Seymour Street building at an acceptable level of cleanliness. This position requires flexibility and responsiveness in a stressful environment, often dealing with participants in crisis situations. The housekeeper needs to be capable of functioning as a team member, as well as independently.

Key Duties and Responsibilities

Cleans all areas of the 922 Third Avenue building including but not limited to:

Stocking and cleaning of client washrooms

Cleans 10 adult patient rooms and 5 youth patient rooms, client bathrooms and client lounges

Lower floor offices and common spaces

Other offices in the Detox Unit

Maintains cleaning equipment

Reports any problems in the facilities, which require repairs and/or maintenance

Cleans 782 Seymour Street building in accordance with the standards established

Performs other related duties as required

Qualifications
Education

Grade 12 or equivalent

Certificate relevant to institutional cleaning from a recognized educational institute preferred

Experience

2 years’ experience in institutional housekeeping is preferred

At least 2 years’ experience working in a multi‑disciplinary team

Knowledge

Working knowledge of Workplace Hazardous Materials Information System (WHMIS) is required

Basic knowledge of Microsoft Outlook

Knowledge of Microsoft SharePoint an asset

Skills and Abilities

Communication

Demonstrated ability to communicate effectively with co‑workers and clients

Proven ability to work as a team member

Demonstrated ability to be respectful, empathetic, and non‑judgmental to clients and co‑workers

Ability to understand and follow oral and written instructions without supervision

Problem‑solving

Demonstrated ability to organize and prioritize

Demonstrated ability to learn and utilize new information

Demonstrated ability to analyze and recommend solutions to problems

Demonstrated ability to respond to a crisis in a competent, professional manner

Other

Demonstrated ability to accept and utilize supervisory feedback and direction

Demonstrated commitment to the values of the organization

Proven ability to work independently on a multi‑disciplinary team

Physical ability to carry out the duties of the position

Demonstrated flexibility to meet the needs of a demanding work environment

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