Janitorial​/Housekeeping - casual

Day One Society (Phoenix Centre) provides substance use services and advocacy for individuals, families and communities. We have a 25-bed inpatient detox unit, outpatient youth counselling, youth day treatment and supportive recovery programs.

Reporting to the Detox Program Supervisor, housekeeper maintains the 922 Third Avenue building and the 782 Seymour Street building at an acceptable level of cleanliness. This position requires flexibility and responsiveness in a stressful environment, often dealing with participants in crisis situations. The housekeeper needs to be capable of functioning as a team member, as well as independently.

• Cleans all areas of the 922 Third Avenue building including but not limited to:
  • Stocking and cleaning of client washrooms
  • Cleans 10 adult patient rooms and 5 youth patient rooms, client bathrooms and client lounges
  • Lower floor offices and common spaces
  • Other offices in the Detox Unit
  • Maintains cleaning equipment
  • Reports any problems in the facilities, which require repairs and/or maintenance
• Cleans 782 Seymour Street building in accordance with the standards established
• Performs other related duties as required

• Grade 12 or equivalent
• Certificate relevant to institutional cleaning from a recognized educational institute preferred

• 2 years’ experience in institutional housekeeping is preferred
• At least 2 years’ experience working in a multi‑disciplinary team

• Working knowledge of Workplace Hazardous Materials Information System (WHMIS) is required
• Basic knowledge of Microsoft Outlook
• Knowledge of Microsoft SharePoint an asset

• Communication
  • Demonstrated ability to communicate effectively with co‑workers and clients
  • Proven ability to work as a team member
  • Demonstrated ability to be respectful, empathetic, and non‑judgmental to clients and co‑workers
  • Ability to understand and follow oral and written instructions without supervision
• Problem‑solving
  • Demonstrated ability to organize and prioritize
  • Demonstrated ability to learn and utilize new information
  • Demonstrated ability to analyze and recommend solutions to problems
  • Demonstrated ability to respond to a crisis in a competent, professional manner
• Other
  • Demonstrated ability to accept and utilize supervisory feedback and direction
  • Demonstrated commitment to the values of the organization
  • Proven ability to work independently on a multi‑disciplinary team
  • Physical ability to carry out the duties of the position
  • Demonstrated flexibility to meet the needs of a demanding work environment