RMR - Housing Manager

Revelstoke Mountain Resort (RMR) is a division of Canada’s largest privately held hospitality company, Northland Properties Corporation (NPC), and since its inception in 2007, we have gained a reputation for big mountain riding, legendary powder and an authentic Canadian resort town.

The Staff Housing Manager is responsible for overseeing the day-to-day operations of employee housing, including managing budgets, coordinating maintenance and ensuring compliance with all relevant policies and regulations. The role also involves supporting positive employee relations by addressing housing-related concerns and ensuring a safe, well-maintained and respectful living environment for all staff.

• Lead and oversee the Staff Housing team, including Staff Housing Coordinators, Supervisors, Housekeepers and Maintenance employees, ensuring clear direction, effective communication and consistent service delivery
• Manage leases, rent collection and payroll deductions
• Maintain accurate records of employee information, financial transactions and other relevant data
• Assigning housing units and track occupancy
• Create and maintain housing contracts
• Track housing budgets and report on costs
• Oversee employee arrivals, departures and housing inspections
• Coordinate maintenance and repair activities; ensuring properties and well-maintained and compliant
• Enforce policies and procedures and resolve employee housing issues
• Work with HR, Payroll and Operations to align housing with staffing
• Collaborate with HR on various aspects of staff management, including recruitment, onboarding, and performance management, address employee concerns, resolve conflicts and ensure a positive employee housing experience
• Ensure OH&S safety standards and housing compliance and legal requirements related to housing
• Plan future housing needs and improvement

• High school diploma
• Minimum of 2 years of experience in supervisory or team leadership role
• Strong organizational and time-management skills, with the ability to manage multiple priorities
• Excellent communication and interpersonal skills
• Strong problem-solving and conflict-resolution abilities
• Proficiency in Microsoft Office and other relevant software

• Full-time, year-round position
• Benefits include medical and dental, and RRSP matching.
• Free Season passes (winter/summer) for you and your family.
• Free or discounted lift tickets at many other resorts (winter/summer)
• Discounted pass for friends and family (winter/summer)
• Discounts at the resort’s restaurants, retail, rental, repairs outlets
• Discounts at Sutton and Sandman hotels (employee and friends/family)
• Additional Northland Properties discounts via a Perks program with other vendors

Disclaimer:
The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.