Kamloops Operations Office
Kamloops, BC V2H 1K3, CAN
Armstrong Collective is the parent company of Rocky Mountaineer and Canyon Spirit, creating unforgettable rail journeys through some of the most breathtaking landscapes in Western Canada and the American Southwest. Guided by our values, Create Meaningful Moments, Be One Team, and Achieve Extraordinary Outcomes, we show up every day with pride, ownership, and a shared commitment to excellence. We work hard, support one another, embrace new possibilities, and celebrate growth, all in a respectful and inclusive environment where integrity, collaboration, and passion for the guest experience lead the way.
Role OverviewReporting to the Senior Manager, Mechanical Operations, the Manager, Mechanical is responsible for the safe, reliable, and efficient operation of Rocky Mountaineer’s West Coast rail fleet. This leadership role oversees mechanical and operational teams, ensuring regulatory compliance, fleet readiness, capital project delivery, and exceptional guest experience outcomes. The Manager translates business priorities into actionable plans, develops high-performing teams, fosters collaboration across departments and external partners, and drives continuous improvement while maintaining Rocky Mountaineer’s luxury brand standards.
This position is deemed Safety Critical and pre-employment testing will be required. Final candidates must successfully pass a safety critical medical exam and will undergo medical monitoring as prescribed by Transport Canada. This position requires you to periodically access an active railway area where impaired performance could result in a significant incident affecting the health and safety of team members, guests, the public, property, or the environment.
Key Responsibilities Safety, Compliance & Risk Management- Lead a culture of safety by ensuring compliance with all Canadian Railway Operating Rules (CROR), General Operating Instructions (GOI), Transport Canada regulations, and company policies.
- Identify, assess, and mitigate operational and mechanical risks while proactively addressing safety concerns and fostering accountability across the team.
- Ensure required PPE, training, certifications, and emergency preparedness requirements are maintained.
- Make sound, fact-based decisions that balance safety, operational requirements, and long-term business needs.
- Oversee inspection, maintenance, troubleshooting, and repair activities to ensure fleet reliability, regulatory compliance, and alignment with brand standards.
- Lead the execution of predictive maintenance programs and equipment work orders to maximize asset performance and operational readiness.
- Provide technical guidance to team members and coordinate effectively with contractors and external service providers.
- Encourage innovative approaches, continuous improvement, and the adoption of efficient processes and technologies that enhance performance and guest experience.
- Ensure all maintenance and repair work is completed safely, efficiently, and to established quality standards.
- Maintain the operational readiness and presentation of the West Coast railcar fleet.
- Support execution of the operating plan, rail equipment movements, switching activities, and provisioning work orders as required.
- Lead capital and mechanical projects, ensuring delivery on time, within budget, and in accordance with operational, safety, and quality requirements.
- Translate strategic objectives into clear team goals, actionable plans, and measurable performance outcomes.
- Monitor operational targets, metrics, and resource requirements, adjusting priorities and plans to meet business needs.
- Adapt…
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