RMR Winter - Mountain Patrol Supervisor
Location: Revelstoke
About Us
Revelstoke Mountain Resort (RMR) is a division of Canada’s largest privately held hospitality company, Northland Properties Corporation (NPC), and since its inception in 2007, we have gained a reputation for big mountain riding, legendary powder and an authentic Canadian resort town.
Job DescriptionThe Patrol Supervisor is a key leadership role responsible for ensuring the day-to-day success of the Patrol Team at Revelstoke Mountain Resort.
This full-time seasonal position focuses on daily operations, mountain set up/tear down, team performance, and the delivery of a safe, effective, and professional patrol operation throughout the winter season. Working closely with the other Patrol Supervisor(s) and reporting to the Assistant Patrol Manager, the Patrol Supervisor plays a critical role in shaping patrol standards, supporting team development, and contributing to and implementing safety initiatives across the Revelstoke Mountain Resort.
The Patrol Supervisor(s) work with the Assistant Patrol Manager to continually evaluate working conditions, practices, and employee health and safety concerns in all aspects of Revelstoke Mountain Resort Operations.
- Support the strategic planning and execution of day-to-day patrol operations to ensure a safe and successful season.
- Promote a culture of safety, professionalism, and accountability within the Patrol Team.
- Monitor evolving risks, weather, terrain and snow conditions, and implement appropriate mitigation strategies.
- Assist in the development and delivery of patrol training and staff development programs.
- Contribute to the resort's safety manuals, emergency procedures, and operational planning.
- Support interdepartmental collaboration to align patrol efforts with resort-wide goals.
- Participate in high-level incident response, accident investigation, and post-incident review.
- Contribute to seasonal hiring, team structure, scheduling, and budget accountability.
- Recognize risk & be an active risk manager of resort facilities, programs & activities
- Participation in the ongoing development of the emergency procedure & safety program manuals
- Delivery of Patrol related staff training
- Ensuring Patrol Team are following established safety guidelines
- Participation in search and rescue activities
- Guest and staff first aid services
- Human Resources related functions that may be required
- Work in conjunction with various departments for various functions.
- Travel in and possibly respond to incidents outside the ski area boundary
- Attends scheduled meetings as necessary
- Participates in the execution of staff functions
- Attend seminars & continuing professional development courses
- Demonstrates ability to positively interact with guests
- Provides accurate information to guests regarding; lifts, trails, area facilities and services, operating hours, current events, and programs
- Caters to guest needs, answer questions and handles complaints in an efficient, courteous and helpful manner.
- Work eligibility in Canada – can provide work permit
- High school graduate
- Current NUEC-A and AP first aid certification
- DCTTRS rope rescue certification and experience (provided)
- Expert skiing ability
- Minimum 3-5 years patrol experience
- Canadian Avalanche Association Operations Level 2 preferred
- Workers Compensation Board Blasting Certificate for Avalanche Control Blasting preferred, Hand, Helicopter, and Cornice endorsements preferred.
- Natural Resources Security Approval Letter for high explosives
- Transportation of Dangerous Goods
- Helicopter Class D Fixed Line Rescue (CDFL) certified (provided)
- Thorough knowledge of all Patrol Protocols and Safe work Procedures
- Able to work in extreme weather conditions.
- Able…
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