Program Coordinator - Youth Services-KYS

ABOUT THE JOB  We are seeking a passionate and experienced Program Coordinator to join our Youth Services team in Kamloops. This leadership role oversees programs that support youth experiencing homelessness, crisis, family conflict, and other complex challenges.

Position Overview  As the Program Coordinator – Youth Services, you will provide operational oversight, staff leadership, and community collaboration across the following programs:
Kamloops Youth Shelter  – Provides safe, short‑term shelter and support services for youth ages 13–18 experiencing homelessness, family conflict, or crisis.
Youth ReConnect  – A prevention‑focused program supporting youth ages 13–23 through advocacy, community connection, and family support.
Safe Spaces  – A supportive and inclusive program that fosters connection, belonging, and wellbeing for LGBTQIA2S+ youth and allies.
The Program Coordinator ensures programs operate effectively, align with organizational values and contractual requirements, and provide high‑quality, person‑centered services for youth. This role includes staff leadership, program development, community collaboration, and operational oversight.

Key Responsibilities   Oversee the daily operations and service delivery of youth programs.
Provide leadership, supervision, mentorship, and support to program staff.
Participate in hiring, onboarding, training, scheduling, performance management, and staff development.
Ensure programs operate in alignment with organizational policies and quality standards.
Monitor program budgets and approve expenditures within assigned authority levels.
Foster collaborative relationships with community agencies, schools, healthcare providers, Indigenous organizations, and government partners.
Support program planning, evaluation, and continuous quality improvement initiatives.
Ensure accurate documentation, reporting, and file management practices.
Promote a culturally safe, trauma‑informed, inclusive, and youth‑centered service environment.
Participate in community initiatives, advocacy efforts, and inter‑agency collaboration related to youth wellbeing and homelessness prevention.

Education and Experience   Degree (Preferred) or Diploma in a related field including Social Work, Human Services, Youth and Child Care, Psychology, Sociology, Indigenous Studies, etc.
Two (2) years of related experience working with at‑risk youth in areas such as housing, outreach, or justice programs, coupled with at least one (1) year of leadership, program management experience.
Or an equivalent combination of education, training, and experience.
Skills, Knowledge, and Abilities   Strong leadership, coaching, and team supervision skills.
Excellent communication and relationship‑building abilities with youth, staff, and community partners.
Strong organizational, time management, and problem‑solving skills with the ability to manage priorities of multiple programs.
Knowledge of trauma‑informed practice, harm reduction, culturally appropriate care.
Effective de‑escalation and crisis intervention skills.
Proficient in report writing, databases, and Microsoft Office applications.
Understanding of youth services, community resources, and relevant legislation.
Awareness of Indigenous cultural practices and challenges facing Indigenous youth.
Ability to maintain professionalism, confidentiality, and ethical standards.
Requirements   Valid Class 5 Driver’s License (or equivalent) with a safe driving record.
Access to a reliable vehicle with Business Use insurance coverage of $5M liability (additional insurance costs reimbursed).
Willingness to complete required training provided at no cost, including First Aid/CPR, Mandt‑RCT, SafeTALK, Naloxone, Safe Food Handling, Privacy, and Abuse & Neglect Awareness training. Existing certifications are considered an asset.
Ability to travel within the service area within Kamloops.
Successful completion of an MCFD Hub Search, including criminal record and vulnerable sector checks.
Union membership required, including a 1.85% union dues deduction.
Ability to participate in the after‑hours on‑call rotation as scheduled.
Benefits   Extended Health Care Benefits including Dental,…