Mental Health and Addictions Navigator

Position Title

Mental Health and Addictions Navigator

Community Services Department

Community Services Manager

Full-Time, Permanent

The Mental Health and Wellness Navigator is responsible for providing trauma‑informed and culturally‑sensitive support services to connect TteS Band Members to mental health and addiction services both on and off‑reserve. The successful incumbent will assist adult TteS members residing in the Kamloops region who are seeking support with mental illness and/or addictions related issues, and will provide crisis counseling and outreach services to TteS members in the Kamloops area.

• Engage directly with clients via telephone, virtual platforms, and on‑site.
• Provide physical, emotional, and social supports, advocacy, life skills assistance, and support to access resources for individuals with complex severe and persistent mental illnesses and/or addiction‑related issues.
• Observe and monitor clients’ progress, symptoms and behavioural changes, and report significant observations.
• Work collaboratively with CS staff and community partners to develop and manage individual case plans.
• Meet, transport, and attend client meetings and appointments as required.
• Visit clients in hospitals and implement transition plans to ensure smooth transfer back into the community.
• Provide crisis intervention for clients in distress.
• Ensure ongoing follow‑up for clients by connecting with CS programs and various agencies to ensure completion of tasks.
• Attend daily meetings to discuss clients and provide updates.
• Provide timely reports and documentation of progress.
• Advocate for clients when appropriate.
• Participate in educational presentations to the public and other stakeholders.
• Improve overall system performance by identifying and addressing system gaps, overlaps, and redundancies.

• A diploma or degree in Social Work, Health, Human Services, Social Sciences, or Public Policy preferred; candidates without a degree but with extensive relevant experience will also be considered.
• Minimum 3 years’ experience in case management, community outreach, mental health, addictions, or housing programs in a front‑line capacity.
• Experience working with Indigenous communities and demonstration of cultural sensitivity.
• Completion of trauma‑informed practice and/or cultural awareness training is an asset.
• Current Level 1 First Aid certification.
• Valid driver’s licence with clean abstract and reliable vehicle access.
• Must pass a criminal record check.

• Ability to work in a highly stressful and ever‑changing environment.
• Excellent boundaries and sound self‑care practices.
• Firm understanding of harm‑reduction approach and its implementation in a community‑based setting.
• Proficiency in crisis de‑escalation skills applied in a team setting.
• Ability to work effectively independently and in cooperation with others.
• Effective verbal and written communication skills.
• Ability to facilitate groups.
• Creative and resourceful advocate.
• Fluency with the spectrum of on‑ and off‑reserve community supports and programs.
• Practice of evidence‑based, client‑centered, and harm‑reduction models.
• Willingness to work with challenging clients experiencing mental health and addiction challenges.

• Extended health, dental, and vision coverage.
• 7.6 % Registered Pension Plan matching and life insurance.

Normal day shifts – 7 hours. Non‑normal shifts may be required.

Starting at $25.98–$31.41 per hour, depending on education and experience.

In accordance with Section 16(1) of the Canadian Human Rights Act and Section 42 of the BC Human Rights Code, TteS practices preferential hiring for Aboriginal peoples. Candidates who wish to qualify for preferential consideration must self‑identify.