Shelter Support Worker

The Role

Emerald Centre is a 42 bed, co‑ed shelter for people experiencing homelessness. Shelter Support Workers support the needs of clients while navigating substance use, mental health challenges, lack of affordable housing and multifarious systems. This work is highly relational and requires flexibility to base support around each individual’s needs.

• Position Type:
  Causal
• Duration of Position:
  Ongoing, subject to funding
• Hours:
  
  7.5 – 37.5 per week
• Location:
  
  271 West Victoria Street, Kamloops, BC, V2C 1A5
• Probation: 488 hours from start date
• Salary & Benefits:
  
  $27.92/hour, Extended Medical and Dental Benefits, Municipal Pension Plan

• Work from a trauma‑informed approach and follow a philosophy of harm reduction to provide support to street‑involved populations experiencing poverty, mental health and/or substance use concerns, and social isolation.
• Encourage the development of basic life skills, connection to community and health resources, respectful communication, goal‑setting, constructive conflict resolution, problem solving and managing change.
• Assist clients in interacting with and advocating for them with a variety of external community/government services.
• Work effectively within a multi‑disciplinary team to ensure a safe and caring environment including responding to emergency situations, supporting others, knowledge sharing, and detailed documentation.
• Perform a variety of cleaning duties such as cleaning of washrooms, making beds, laundry, perimeter checks and general tidying of the facility.

• One‑year recent, related work experience with emphasis on mental health, addictions, homelessness and/or social services
• First Aid with CPR and Food Safe required
• Mental Health First Aid an asset

CMHA Kamloops is an equity employer and encourages applications from women, persons with disabilities, members of visible minorities, Indigenous Peoples, people of all sexual orientations and genders, and others who may contribute to the further diversification of the Association. Lived experiences of mental illness and/or addictions is considered an asset. To avoid a conflict of interest, people who are currently accessing CMHA Kamloops services are not eligible to apply.

A criminal record check free of convictions of violence and other crimes against the vulnerable will be required.