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Family Support Worker

Job in Kamloops, BC, Canada
Listing for: Interior Community Services
Full Time position
Listed on 2026-09-12
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Child Development/Support, Human Services/ Social Work, Community Support Services
Salary/Wage Range or Industry Benchmark: 60320 - 69270 CAD Yearly CAD 60320.00 69270.00 YEAR
Job Description & How to Apply Below

Child and Family Services Full Time Kamloops, BC $30.95 - $35.52 CAD per hour

  • Valid Class 5 Driver’s license and safe driving record
  • Own vehicle with Business Use and third-party liability insurance of $5 million (reimbursement is provided).
  • Degree (preferred) or diploma in human/social services or related field
  • 2 years of experience in the areas of parenting, grief and loss, attachment, and child development
  • Or a combination of education, training, and experience
  • Following training is required and provided to the successful candidate free of charge. Existing certification is an asset: CPR-C, Mandt-R.C, SafeTALK, Safe Food Handling, MCFD Privacy, Car Seat Safety and Installation, Abuse and Neglect training, Anti-Bullying, and Harassment.
  • This position requires Union membership, and 1.85% union dues are deducted from each pay.
  • Consent to Criminal Record Check.
BENEFITS and COMPENSATION
  • $30.95-$35.52 per hour (Grid 12 as per collective agreement)
  • Extended Health Care Benefits, including Dental, Vision, Paramedical Services, Life Insurance, Employee & Family Assistance Program, etc. upon completion of the probationary period.
  • Fully paid training and professional development opportunities
  • Annual vacation starting from 3 weeks after 1 year and increasing with seniority, as per the Collective Agreement
  • 13 fully paid statutory holidays per year
  • 1 day per month sick leave accrual
  • ¢65/km mileage reimbursement for job-required travel using a personal vehicle
  • Up to $200 /year insurance premium reimbursement in case of a Business Insurance switch
  • Wage increases with every 2000 hrs. of seniority, up until Step 4
  • Priority as an internal candidate for future job vacancies
  • Community involvement and well-being activities
ABOUT THE JOB:

The Supervised and Supportive Visitation (SSV) Family Support Worker ensures the safety of children and youth visiting their parents and/or family members while providing coaching and educational advice to appropriately parent and maintain healthy relationships. Provides support in a variety of settings within the community. This is an outreach position that includes the transportation of clients.

  • Ensures the safety of children visiting their parents and/or family members. Assists them in gaining an understanding of why their visits are supervised.
  • Identifies individual and family strengths, needs, and patterns of interaction.
  • Co-creates realistic goals and intervention strategies with the individual, family, MCFD, and other relevant stakeholders. Collaborates with all parties to help reach desired outcomes. Participates in ICMs as needed.
  • Educates and coaches parents in attachment, parenting, child development, communication, problem-solving, life skills, and how to communicate feelings with their children.
  • Coaches parents and children through the grief and loss of relationship they experience during separation.
  • Observes and documents parental attendance and appropriateness and makes notations as required.
  • Reports any serious incident within 24 hours of occurrence to MCFD in writing with a follow-up phone call.
  • Supports Parenting Attachment and Individual Development (P.A.I.D) Program with general operational duties such as shopping, childminding, etc.
SKILLS, KNOWLEDGE, and ABILITIES:

Demonstrated knowledge and strong abilities to:

  • Build healthy, trusting relationships with all involved parties, including the children, parents, family members, colleagues, supervisors, community professionals, and care teams
  • Recognize the signs of substance use disorders and intoxication and apply interventions to maintain the safety of all participants as necessary.
  • Manage conflict effectively while maintaining the integrity of the relationships
  • Provide clear, accurate, and timely written documentation and verbal communication
  • Advocate for the rights of individuals and families
  • Problem-solve collaboratively using creative and critical thinking skills
  • Respond appropriately to challenging behaviours, crisis situations, and aggression.
  • Apply attachment and child development theories and other relevant methods, principles, and best practices in supporting families and individuals who are experiencing loss and grief
  • Provide life skills support, interventions, and guidance
  • Develop and implement client-focused goals, plans, and schedules
  • Work effectively independently and as a strong contributing member of a team
  • Implement strong critical and analytical thinking in the work applying appropriate policies and procedures
  • Seek direction, ask questions, and invest in…
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