Family Support Worker

Position: Family Support Worker (2026-101)
Child and Family Services Full Time Kamloops, BC $30.95 - $35.52 CAD per hour

Valid Class 5 Driver’s license and safe driving record

Own vehicle with Business Use and third-party liability insurance of $5 million (reimbursement is provided).

Degree (preferred) or diploma in human/social services or related field

2 years of experience in the areas of parenting, grief and loss, attachment, and child development

Or a combination of education, training, and experience

Following training is required and provided to the successful candidate free of charge. Existing certification is an asset: CPR-C, Mandt-R.C, SafeTALK, Safe Food Handling, MCFD Privacy, Car Seat Safety and Installation, Abuse and Neglect training, Anti-Bullying, and Harassment.

This position requires Union membership, and 1.85% union dues are deducted from each pay.

Consent to Criminal Record Check.

BENEFITS and COMPENSATION

$30.95-$35.52 per hour (Grid 12 as per collective agreement)

Extended Health Care Benefits, including Dental, Vision, Paramedical Services, Life Insurance, Employee & Family Assistance Program, etc. upon completion of the probationary period.

Fully paid training and professional development opportunities

Annual vacation starting from 3 weeks after 1 year and increasing with seniority, as per the Collective Agreement

13 fully paid statutory holidays per year

1 day per month sick leave accrual

¢65/km mileage reimbursement for job-required travel using a personal vehicle

Up to $200 /year insurance premium reimbursement in case of a Business Insurance switch

Wage increases with every 2000 hrs. of seniority, up until Step 4

Priority as an internal candidate for future job vacancies

Community involvement and well-being activities

ABOUT THE JOB:
The Supervised and Supportive Visitation (SSV) Family Support Worker ensures the safety of children and youth visiting their parents and/or family members while providing coaching and educational advice to appropriately parent and maintain healthy relationships. Provides support in a variety of settings within the community. This is an outreach position that includes the transportation of clients.

Ensures the safety of children visiting their parents and/or family members. Assists them in gaining an understanding of why their visits are supervised.

Identifies individual and family strengths, needs, and patterns of interaction.

Co-creates realistic goals and intervention strategies with the individual, family, MCFD, and other relevant stakeholders. Collaborates with all parties to help reach desired outcomes. Participates in ICMs as needed.

Educates and coaches parents in attachment, parenting, child development, communication, problem-solving, life skills, and how to communicate feelings with their children.

Coaches parents and children through the grief and loss of relationship they experience during separation.

Observes and documents parental attendance and appropriateness and makes notations as required.

Reports any serious incident within 24 hours of occurrence to MCFD in writing with a follow-up phone call.

Supports Parenting Attachment and Individual Development (P.A.I.D) Program with general operational duties such as shopping, childminding, etc.

SKILLS, KNOWLEDGE, and ABILITIES:
Demonstrated knowledge and strong abilities to:

Build healthy, trusting relationships with all involved parties, including the children, parents, family members, colleagues, supervisors, community professionals, and care teams

Recognize the signs of substance use disorders and intoxication and apply interventions to maintain the safety of all participants as necessary.

Manage conflict effectively while maintaining the integrity of the relationships

Provide clear, accurate, and timely written documentation and verbal communication

Advocate for the rights of individuals and families

Problem-solve collaboratively using creative and critical thinking skills

Respond appropriately to challenging behaviours, crisis situations, and aggression.

Apply attachment and child development theories and other relevant methods, principles, and best practices in supporting families and individuals who are experiencing loss and grief

Provide life skills support, interventions, and guidance

Develop and implement client-focused goals, plans, and schedules

Work effectively independently and as a strong contributing member of a team

Implement strong critical and analytical thinking in the work applying appropriate policies and procedures

Seek direction, ask questions, and invest in…